Terms & Conditions

  1. 1] Once the Order placed, the Products can not Applicable for return or Replacement After shipping.[You can cancel your order, replying to order confirmation email {[email protected]} received in your inbox before dispatch]
  2. 2] [a]Return/Replace only Applicable When You Received different or Damaged items than ordered items.[see refund policy]
  3. [b]Return or Replace not applicable for Spare parts/Accessories. Please check the compatible photos before purchase.
  4. 3] You Can Select One of the Payment Methods Described in the App.
  5. 4] Video Shooting  is Compulsory for any Received items, at the time of opening  the Order Pack.
  6. 5] After order, At the the time of delivery ,If customer refused to accept the parcel without any reason, customer will liable to pay the courier amount if order is in cash on delivery basis if Parcel value above Rs 7000
  7. 6] Delivery Time 9am  to 7pm....
  8. 7] Only Indian order accepted.
  9. 8] All prices quoted on our Application/Website are in Indian Currency.

-Opera Tools use all photo and contain are real time stock in our stoke.

-We collect all customer user data for only product delivering like user name , address, password etc..

-When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
-If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

-We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

-We use PayU for processing payments. PayU do not store your card data on their servers. The data is encrypted through the Payment Card Industry .Data Security Standard (PCIDSS) when processing payment.

-Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

-We reserve the right to modify this privacy policy at any time, so please review it frequently.
-Changes and clarifications will  take effect immediately upon their posting on the website. If we make material changes to this policy.

-Prices for our products are subject to change without notice.
-We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
-We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

-We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

-We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the product will be corrected.

-We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased  per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

-In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing -address/phone number provided at the time the order was made.

-We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
-You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

-Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct-any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
-We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Shipping Policy

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Order are shipped within 2to 3 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services you may contact on our email address [email protected]

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 working days .

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at { [email protected]}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at { [email protected]}

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Email us [[email protected]] with your order id

To complete your return, we require a receipt or proof of purchase .Once your return is received and inspected; we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. , after approved, then your refund will be processed, and a credit will deposits in your shared account within 7 working days.[Return Request Policy valid for 3 days only after purchase]